FAQs: Natural Skincare, Demystified
Got questions? You're in the right place. Whether you're new to natural skincare or just curious about how our cold-pressed products work, we've got you covered - no gatekeeping around here!
🌱 Natural & Vegan Skincare
Q: What does “natural skincare” actually mean?
A: For us, it means using plant-based ingredients in their most potent, unprocessed form, no synthetics, no shortcuts. We focus on cold-pressed oils and butters to keep the nutrients intact, your skin happy and the environment healthy.
Q: Are all your products vegan?
A: Yes! Every single product is 100% vegan and cruelty-free. No animal-derived ingredients, and absolutely no animal testing, ever.
Q: Is natural skincare really better for sensitive skin?
A: It can be. Our formulations are free from artificial fragrance, harsh preservatives, and ultra-processed ingredients—common culprits behind sensitivity. That said, always patch test first, natural doesn’t mean irritation-proof (hello, essential oils!). FYI Tomato Tonic Fragrance Free Serum was made for the sensitive skin squad.
🧴 Our Cold-Pressed Approach
Q: What is cold-pressed skincare?
A: Cold-pressing is a gentle extraction method that preserves the nutrients in our ingredients. No heat = more vitamins, antioxidants, and essential fatty acids (healthy fats) for your skin. Think of it like a fresh juice, only for your face.
Q: Why does this matter?
A: Because your skin recognises and uses real nutrients. Our cold-pressed oils support your skin’s natural barrier, reduce inflammation, and keep it glowing, without the fluff or junk.
Q: Is cold-pressed skincare good for the planet?
A: Absolutely. Our approach is part of a bigger picture: we’re committed to minimal processing, low intervention, and formulations that are kind to your skin and the environment.
✨ Skincare Results & Expectations
Q: When will I see results?
A: Some benefits (like hydration and glow) can show up right away. But long-term results, like improved skin tone, barrier strength, and reduced sensitivity, develop over weeks (sometimes months) of consistent use. We believe in real results that promote long term skin health, not quick fixes that fade.
Q: Will your products cure my acne/eczema/rosacea?
A: We’re not a medical brand, and we won’t make false promises. Our products are designed to support your skin’s health naturally, but we always recommend speaking to a dermatologist for chronic skin conditions.
Q: Can I mix your products with other skincare?
A: Definitely. Our formulations play well with others. Just keep it simple, too many active ingredients can confuse your skin. We live by the K.I.SS skin method (Keep.It.Simple)
📦 Orders, Storage & Freshness
Q: How long do your products last?
A: Our products are freshly made in small batches, with minimal preservatives. Once opened, we recommend using them within 12 months after opening for maximum potency. Store in a cool, dry place, just like fresh produce!
Q: Are your products safe during pregnancy?
A: Tomato Tonic Fragrance Free Serum and Coconut Crumble Lip Scrub are, but check each product page for specific guidance. And if in doubt, always consult your healthcare provider.
Q: Do you offer samples?
A: Not yet, but we’re working on it! In the meantime, our Superfood Snacks Set mini sizes are perfect for testing out what your skin loves.
💬 Still Curious?
We love skincare questions! Drop us a message or DM us on Instagram, we're always up for a chat.